Last updated: 8 August 2026
Mal Stevens respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you visit malstevens.com.au, contact us, create an account where available, or purchase products through the website.
This website is operated by Mal Stevens and provides information about Mal Stevens, her books and other products available through the online store, including Wellness Essentials.
Website: malstevens.com.au
Contact: hello@malstevens.com.au
For privacy-related enquiries, please contact us by email.
The information we collect depends on how you use the website.
When you place an order or create an account, where this option is available, we may collect information such as:
If you contact us directly by email, we will receive the information you choose to provide in your email.
We may use your personal information to:
We do not sell or rent your personal information.
Payments made through this website are processed using WooPayments, which works with Stripe’s payment infrastructure.
When you make a payment, information required to process the transaction may be provided securely to the payment provider. This may include your name, billing information, payment information and details relating to your transaction.
Complete credit or debit card details are not intentionally stored directly on this website.
Where you choose to save a payment method for future purchases, payment credentials are securely handled and stored by the payment platform rather than by Mal Stevens.
Payment providers process information in accordance with their own privacy and security practices.
Where payment options such as Afterpay, Apple Pay or Google Pay are made available at checkout, information necessary to provide that payment method may be processed by the relevant payment provider.
The availability of individual payment methods may vary depending on your device, location and other factors.
When using a third-party payment service, your information will also be subject to that provider’s privacy policy and terms.
When you purchase a physical product, we use the information you provide to process and deliver your order.
Where necessary, relevant information such as your name and delivery address may be provided to postal, courier or other delivery providers for the purpose of delivering your purchase.
We only provide information reasonably necessary for them to perform that service.
If customer accounts are available on the website and you choose to create one, we may store the personal information you provide within your account.
You may be able to view or update certain information through your account.
Website administrators may also access account information where reasonably necessary to administer the website, process orders or provide customer support.
This website uses cookies and similar technologies necessary for the website and online store to operate correctly.
Cookies may be used to:
Some cookies may also be set by services used to operate the website or process payments.
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent parts of the website, including the shopping cart or checkout, from functioning correctly.
If comments or product reviews are enabled and you choose to submit one, we may collect the information you enter together with technical information such as your IP address and browser information for security and spam-prevention purposes.
If a comment or review is approved for publication, the name or display name you provide and the content of your comment or review may be publicly visible.
Pages on this website may include content from other websites, such as videos, images, social-media content or other embedded material.
Embedded content may behave in the same way as if you had visited the third-party website directly.
Those third parties may collect information, use cookies or similar technologies, or record your interaction with their content in accordance with their own privacy policies.
This website may also contain links to external websites. Mal Stevens is not responsible for the privacy practices or content of third-party websites.
We may share personal information with trusted third parties where reasonably necessary to operate the website, fulfil purchases and provide our services.
These may include:
We only disclose information reasonably necessary for the relevant purpose.
If you contact us by email or make a purchase, we may use your email address to respond to your enquiry or send transactional communications relating to your order, payment, delivery, refund or customer service request.
We do not currently operate a marketing newsletter or mailing list through this website.
If marketing communications are introduced in the future, this Privacy Policy will be updated as appropriate and customers will be provided with suitable choices regarding those communications.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet applicable business, accounting, taxation, legal and security requirements.
Order and transaction records may therefore be retained after an order has been completed.
Where customer accounts are available, account information may be retained while the account remains active or as otherwise reasonably necessary.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Our website and payment services use security measures intended to protect information transmitted online.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
You may also request deletion of personal information where appropriate.
In some circumstances, we may need to retain certain information for legal, taxation, accounting, fraud-prevention, security or administrative purposes.
This website and online store are not intended to knowingly collect personal information directly from children without appropriate consent.
If you believe personal information relating to a child has been provided to us inappropriately, please contact us.
We may update this Privacy Policy from time to time to reflect changes to the website, products, services, technology or applicable requirements.
The current version will be published on this page and the Last updated date will be changed accordingly.
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:
Mal Stevens
Website: malstevens.com.au
Email: hello@malstevens.com.au